Partner growth programs vision

Team - Agoda Supply
Platform - Web/Web responsive
Role - UX designer with 1 UX researcher, 1 product owner, 5 software engineers
Duration - 1 months - Ongoing

What are we trying to solve?

Provide a holistic vision for housing many different partner growth programs that Agoda offer to our partners.

What did we do?

Aligning with product and business team, we decided to pitch for a holistic overview and streamlining of partners experience of joining these programs.

Our process here includes

• Competitive benchmarking

• Concepting and design

• Prioritisation and alignment

Solutioning

Not everything identified was solvable by design hence the final results was a combination of design + tech changes. I’m going to highlight some of the areas that design helped with.

Success and outcome

• Increased engagement and activation

Reflections

It was very fulfilling and challenging working on a new domain area. Some areas i think that had more area for growth and improvement

• Introducing a UI framework for multiple teams to collaborate without relying solely on the designer.

• Condensing ideas and findings into more digestible formats to reduce the resources needed for fixes.